While you have the power to shop electricity in Wichita Falls, your chosen retailer is not in charge of power lines or can help with any type of electrical emergency. The local utility is in charge of all transmission and distribution lines, including all electrical infrastructure used to power your home or business. Oncor services Wichita Falls electricity, and all emergencies (including power outages), should be called in to 1-888-313-4747.
In Texas' deregulated energy market, customers must pick their own electricity provider, all of which offer different rates per hour of power usage. You can shop for other power plans on the state-run website, www.powertochoose.org, or try an alternative website, like www.texaspowerguide.com to help find the cheapest plan. Keep in mind that many retail electricity contracts carry penalties for early termination.
It’s worth noting that you can switch for free with no exit fee 42-49 days before the end of your contract. Under Ofgem’s standards of conduct, energy firms have to give you between 42 and 49 days’ notice of your tariff ending. You can use this time to decide whether to stick with them, or switch. If you decide to switch, you won’t be charged an exit fee.