This company has more plan variety than any other we looked at, though most of them seem more flashy than functional. And some seem weirdly niche — like "Connect to Comfort," a 24-month plan that comes with a Hive Hub and a Hive Active Thermostat, smart home devices that allow you to control your heat and A/C via app. Like many of Direct Energy’s plans, how good of a deal it is depends on how closely its offers align with your established habits.
To be clear, no matter fuel portfolio of the plan you choose, your electricity’s make-up will be identical to your neighbors’. Depending on where you live, that could a mix of renewable and fossil fuels. Certificates offset your electricity use by putting an equal amount of clean energy into the electricity grid. If a plan is 100% renewable, that means it’s 100% offset with certificates.
Whether you live in a large city or small town, we can save you money! Where do we provide Texas electricity? We service customers in more than 400 deregulated communities in Texas. We work with principal utilities throughout the state of Texas to provide prepaid electricity. The utilities are: Oncor in the Dallas / Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; AEP North in Abilene and other North Texas communities.
TDSPs or EDUs are the companies and people who own and maintain utility poles and power lines. They are the ones that you call when your power goes out. These utility companies are responsible for the physical delivery of electricity to your home or business. Before deregulation, everyone was required to buy their electricity from their local utility company.  With deregulation, the supply of electricity was opened to competition while the delivery of electricity continues to be regulated by the state’s public utility commission.
While you have the power to shop electricity in Wichita Falls, your chosen retailer is not in charge of power lines or can help with any type of electrical emergency. The local utility is in charge of all transmission and distribution lines, including all electrical infrastructure used to power your home or business. Oncor services Wichita Falls electricity, and all emergencies (including power outages), should be called in to 1-888-313-4747.
Ultimately, the main difference between an electricity provider and an electric utility comes down to what they service and how. Electricity providers deal with purchasing and marketing electricity to customers. Electric utilities handle the poles and wires that service your home. Separating these roles means customers can shop for a competitive electricity rate and still receive reliable electric service.

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Generally, the generation of electricity is unrelated to anything on your bill. Power plant companies generate electricity and sell it to utilities as well as retail electricity providers in deregulated areas. The electricity is then resold to you, the customer. Transmission and distribution is taken care of and charged to you by your utility, regardless of what company supplies the electricity. These charges are separate from the supply portion of your bill.
If you’re on a fixed rate tariff with your current supplier, check to see if there’s an exit fee for leaving the contract early. If there is, you’ll need to factor this cost into your price comparison as it could swallow up some of the potential savings. If you can supply your tariff name when you get a quote, we can take your tariff into account when showing you the savings you could make.
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