Just be sure you know what you’re signing up for. Just Energy doesn’t have the best track record when it comes to transparency. In recent years, the Massachusetts Attorney General ordered the company to pay $4 million in restitution to customers who were charged exorbitant rates and cancellation fees that did not appear in Just Energy’s advertising. As part of the settlement, Just Energy agreed to run all its advertising past an independent monitor.
In Pennsylvania, you can choose from the EGSs operating in your area, or stay on with your default provider — your EDC. Currently, less than half of all Pennsylvania’s residential customers have made the switch. If you’re among that number, moving to an EGS could get you cheaper rates, better rewards, and more say in what fuels generate your electricity. Whichever you choose, your electricity will get to you just the same because the EDC is always responsible for delivery.
It’s worth noting that you can switch for free with no exit fee 42-49 days before the end of your contract. Under Ofgem’s standards of conduct, energy firms have to give you between 42 and 49 days’ notice of your tariff ending. You can use this time to decide whether to stick with them, or switch. If you decide to switch, you won’t be charged an exit fee.