Deregulation allows you to choose from a variety of retail electricity providers, much like you’d shop around for a telephone or internet provider. When choosing an electricity provider, the process is completely hassle-free. You will not have any service interruptions, your electricity will still be just as reliable as before, and your monthly bill will continue to arrive. If your power goes out, your utility will still be the one to call. The only change will be under the supply portion of you bill. There, you will see the provider you selected and the rate you approved.
Just be sure you know what you’re signing up for. Just Energy doesn’t have the best track record when it comes to transparency. In recent years, the Massachusetts Attorney General ordered the company to pay $4 million in restitution to customers who were charged exorbitant rates and cancellation fees that did not appear in Just Energy’s advertising. As part of the settlement, Just Energy agreed to run all its advertising past an independent monitor.
Depending on the state where you live, you’ll get your electricity bill from your local electric utility or your electricity provider. Either way your electricity bill generally has two line items: supply and delivery. The supply charge is for the actual electricity used and this is paid to your electricity provider. The delivery charge is for the transmission and distribution of electricity and this is paid to your local electric utility. In most states you will receive these charges on one bill, and the company that collects your payment will make sure that the appropriate parties are paid for their services.