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The main difference between a provider and TDSP is that a TDSP is in charge of delivering electricity supply to a consumer's home or business. Contact your local TDSP for emergency situations such as hazardous electrical wires, storm alerts and power outages. Also, AEP offers McAllen residents and business owners with storm safety tips and service request information. Contact the TDSP at 1-877-373-4858 for electrical safety issues and 1-866-223-8508 for outage emergencies.

Texas deregulated most of the state's electricity markets in 2002, a move aimed at lowering electricity costs by letting consumers choose their own electric power providers and their own plans. Some parts of Texas continued to be regulated, including those whose power is proved by municipally-owned utilities, electric cooperatives and investor-owned utilities that operate outside the state's primary power grid.


The city's 140,000 residents have options when it comes to local art events, nature trails and McAllen electric plans. Located near the Rio Grande and the southern tip of Texas, McAllen has been named One of the Best Places to Live in Texas by NerdWallet. The city offers multiple reasons to settle down, including its affordability, award-winning schools and small-town feel. No matter whether you're new to the area or a longtime resident, use your electric choice wisely and find competitive electricity supply rates in your neighborhood today!
Electric utilities are responsible for the distribution, or delivery, of electricity to the customers who live in their service area. The electric utilities also employ the lineman that restore your power after a major weather event and repair the downed power lines and damaged poles. Every month you will see a delivery charge on your electricity bill. This is for the transmission and distribution of electricity to your home or business.  The amount charged for the delivery of electricity is still regulated by your state’s public utility commission. These delivery rates are subject to change at least twice a year and they pay for the maintenance and operation of the poles and wires that serve your residence or business.
Most of Direct Energy’s plans allow you to earn Plenti points — you get 1,000 as soon as you sign up. That initial windfall is about as good as it gets. You keep accumulating rewards with every payment, but just one point for every dollar you spend on supply charges (what you pay to Direct Energy vs. your EDC — so about two-thirds of your total bill). A Plenti point equates to about one cent, so that 1,000 point bonus works out to $10 when you cash it in with a Plenti merchant (Rite Aid, Macy’s, etc.) You’d have to spend a further $1,000 in supply charges before making off with another $10.00 in Plenti points.
If you’re on a fixed rate tariff with your current supplier, check to see if there’s an exit fee for leaving the contract early. If there is, you’ll need to factor this cost into your price comparison as it could swallow up some of the potential savings. If you can supply your tariff name when you get a quote, we can take your tariff into account when showing you the savings you could make.
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