The PUC’s mission is to protect customers, foster competition, and promote high-quality infrastructure. In addition to regulating the states electric utilities and implementing legislation, the PUC offers Texas residents assistance in resolving consumer complaints.  If you have a complaint with your electricity company you can go to the official PUC website and file an informal complaint.
Variable – This type of rate plan would be ideal to renters and people who don’t want to sign long-term Wichita Falls electricity contracts. Variable-rate supply plans skip those long contract terms and usually do not have a cancellation fee. With this type of plan, you’d have a rate per kWh that could vary month to month. This means that the rate you pay each month could be different than the last. While you can possibly take advantage of market price lows, you’d run the risk of paying high market price rates too.
In Pennsylvania, you can choose from the EGSs operating in your area, or stay on with your default provider — your EDC. Currently, less than half of all Pennsylvania’s residential customers have made the switch. If you’re among that number, moving to an EGS could get you cheaper rates, better rewards, and more say in what fuels generate your electricity. Whichever you choose, your electricity will get to you just the same because the EDC is always responsible for delivery.
As the leading producer of nuclear energy, the U.S. has some of the world’s cheapest electricity—which for the industrial sector averages between 6.75  and 9.33 cents per kWh. These prices are either trumped or competitive with other nuclear power-producing countries such as Russia ($0.11 cents per kWh), Canada ($0.10) and China ($0.08). India, which doesn't quite make it into the top 10, generates 30 billion kWh annually at an average of $0.08 cents per kWh.

It’s worth noting that you can switch for free with no exit fee 42-49 days before the end of your contract. Under Ofgem’s standards of conduct, energy firms have to give you between 42 and 49 days’ notice of your tariff ending. You can use this time to decide whether to stick with them, or switch. If you decide to switch, you won’t be charged an exit fee.

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