Electricity providers are companies that purchase wholesale electricity from electricity generators and sell it at a retail level to the general public. They are also responsible for having that electricity delivered to the appropriate local utility company that serves their customers. State’s label electricity providers with different names such as, REPs (Retail Electric Providers), CRES (Competitive Retail Electric Service providers), or licensed electric suppliers, to name a few.
TDSPs or EDUs are the companies and people who own and maintain utility poles and power lines. They are the ones that you call when your power goes out. These utility companies are responsible for the physical delivery of electricity to your home or business. Before deregulation, everyone was required to buy their electricity from their local utility company. With deregulation, the supply of electricity was opened to competition while the delivery of electricity continues to be regulated by the state’s public utility commission.
The PUC’s mission is to protect customers, foster competition, and promote high-quality infrastructure. In addition to regulating the states electric utilities and implementing legislation, the PUC offers Texas residents assistance in resolving consumer complaints. If you have a complaint with your electricity company you can go to the official PUC website and file an informal complaint.
Green Mountain has been behind massive green power projects like supplying the Empire State Building with renewably-offset power, and its nonprofit organization Sun Club provides grants for environmental projects, like Urban REAP (Urban Renewable Energy and Agriculture Project), an innovative community greenhouse that uses solar power, aquaponics, and composting.
Switching electricity supplier could shave pounds off your bills. But it’s not always about how much hard cash you could save. You might be fed up with poor customer service, you might want greater visibility of your usage through an app or you might want to choose your supplier based on their green credentials, or whether they supply a smart meter.