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Just Energy’s style of Contract Summaries doesn’t make it easy to parse out exact details, leaving blank spaces where rate and term length info should appear. On the third page, you’ll find densely typed Terms and Conditions that confusingly conflate Just Energy’s natural gas and electricity plans. It’s heavy on the legalese but light on the data that you’ll want to nail down before making a purchasing decision, like rate. We couldn’t get a clear price or explanation on what happens after commitment without enrolling in a plan.
There are a variety of different types of gas and electricity plan that are currently out there for prospective customers to consider. Some plans offer fixed rate deals , these allow you to be sheltered from price rises over an agreed period of time. Other plans allow you to manage your entire account online, making it easier and more efficient for you to handle your energy supply.
It’s worth noting that you can switch for free with no exit fee 42-49 days before the end of your contract. Under Ofgem’s standards of conduct, energy firms have to give you between 42 and 49 days’ notice of your tariff ending. You can use this time to decide whether to stick with them, or switch. If you decide to switch, you won’t be charged an exit fee.