Around 85% of Texas residents must choose an electricity provider. Utility companies transmit and distribute electricity to customers. But that electricity doesn’t come from a utility—it comes from companies known as Retail Electric Providers. These providers offer competitive plans based on electricity pricing, term length, renewable sourcing and more.
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Just be sure you know what you’re signing up for. Just Energy doesn’t have the best track record when it comes to transparency. In recent years, the Massachusetts Attorney General ordered the company to pay $4 million in restitution to customers who were charged exorbitant rates and cancellation fees that did not appear in Just Energy’s advertising. As part of the settlement, Just Energy agreed to run all its advertising past an independent monitor.
Depending on the state where you live, you’ll get your electricity bill from your local electric utility or your electricity provider.  Either way your electricity bill generally has two line items: supply and delivery. The supply charge is for the actual electricity used and this is paid to your electricity provider. The delivery charge is for the transmission and distribution of electricity and this is paid to your local electric utility.  In most states you will receive these charges on one bill, and the company that collects your payment will make sure that the appropriate parties are paid for their services.
But competition didn't necessarily end up cutting prices, according to the report. One contributing factor is confusion among customers as they try to choose among scores of retail electricity providers and the overwhelming variation of plans, leading many to just stick with familiar companies rather than look for better deals, according to the Texas Coalition for Affordable Power .
Entrust Energy is a Texas residential electricity provider dedicated to serving homeowners who are seeking cheap electric rates and excellent customer service. If you are looking for retail electricity providers in Houston, Dallas, Fort Worth, Corpus Christi, Arlington or in other deregulated areas in Texas, you have come to the right place. Our Customer Care Center is located in Texas, and our friendly Customer Care Associates provide personalized assistance and reinforce our commitment to upholding the highest of standards in customer service. Entrust Energy eliminates all unnecessary fees! We will lower your electricity bill by eliminating hidden and unnecessary monthly customer fees and base charges: there is no fee to sign-up with us, no online payment fee, no monthly customer service fee and no fee to call and speak with an agent. Entrust Energy: A "different" electricity provider At Entrust Energy, we believe "different" is a good thing. We are dedicated to offering an alternative to business as usual with a new and different experience for Texas retail electricity customers. Our mission is to change how business is done by providing low residential electric rates along with a positive customer experience every time. Our unique customer-centric approach is based on transparency, honesty and integrity. You can trust us. Our leadership team has over 150 years of combined experience in the industry. We are a small company with strong financial backing and we offer unmatched Texas customer service.
There are a variety of different types of gas and electricity plan that are currently out there for prospective customers to consider. Some plans offer fixed rate deals , these allow you to be sheltered from price rises over an agreed period of time. Other plans allow you to manage your entire account online, making it easier and more efficient for you to handle your energy supply.
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