The PUC’s mission is to protect customers, foster competition, and promote high-quality infrastructure. In addition to regulating the states electric utilities and implementing legislation, the PUC offers Texas residents assistance in resolving consumer complaints.  If you have a complaint with your electricity company you can go to the official PUC website and file an informal complaint.

Variable rate plans are always month-to-month, save for three-month intro specials in which your rate stays the same for those early months. Fixed rate plans, on the other hand, are available for periods ranging from six to 36 months. The contract lengths, and how that length influences the price per kWh rate, varies enormously from company to company. Some companies offer lower rates when you enroll for longer periods. Others raise the rate slightly. The competing rationale: You will be paying them for longer so you get a break, or you have that price locked in when energy rates inevitably rise. One rule of thumb — the longer the contract, the higher the cancellation fee.
Champaign City ordinance requires every household to sign up for weekly solid waste pick-up. All solid waste (trash, recyclables, etc.) collection in the City of Champaign is handled by private solid waste haulers who are licensed.  Licenses are issued by the City Clerk.  The haulers listed below can be found in the yellow pages and are currently licensed to haul in Champaign:
Ameren Illinois is the only company that delivers electricity to Champaign residents (Ameren Illinois, 800-755-5000). However, there are many retail electric suppliers who supply electricity. Residents may choose to receive their supply from Ameren or another provider, residents are encouraged to research before choosing a supplier. Visit this page on the Ameren site for more details.
Every state that is deregulated requires their electricity providers to be licensed or certified by the state in order to sell electricity. Your state’s public utility commission website keeps an up to date list of these electricity providers so that you can be certain that you are purchasing electricity from an authorized electricity provider. All of the electricity providers represented on ElectricityPlans.com are authorized electricity providers in the respective states where they do business.

Prior to electricity deregulation, power was supplied by regional utility monopolies that could own and operate all three parts of electric service. In response to a growing demand for competition in the industry, spurred by the success of deregulation in the airline and telecommunications industries, Congress passed the National Energy Policy Act in 1992 which created wholesale electric markets that allow for open access of generation.
It’s worth noting that you can switch for free with no exit fee 42-49 days before the end of your contract. Under Ofgem’s standards of conduct, energy firms have to give you between 42 and 49 days’ notice of your tariff ending. You can use this time to decide whether to stick with them, or switch. If you decide to switch, you won’t be charged an exit fee.
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