Usually, fixed-rate renewable-energy plans are among the most expensive options. But in our research, we found Constellation’s green plan rates were comparable to its non-green versions. For example, out of two otherwise identical fixed-rate, 12-month plans from Constellation — “12 Month Fixed Rate 100% Green” and “12 Month Fixed Rate” — it’s the renewable version that currently costs less.
Just as impressive: Its overall J.D. Power score for customer satisfaction. The 1,000 point score considers price, communications, corporate citizenship, enrollment and renewal, and customer service. At 709, Green Mountain Energy scored the highest of all Pennsylvania companies, well above the 669 state average, and a solid 20 points ahead of the next closest provider we looked at — Constellation.
It’s worth noting that you can switch for free with no exit fee 42-49 days before the end of your contract. Under Ofgem’s standards of conduct, energy firms have to give you between 42 and 49 days’ notice of your tariff ending. You can use this time to decide whether to stick with them, or switch. If you decide to switch, you won’t be charged an exit fee.
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