Prior to electricity deregulation in select areas of the United States, the electricity that powered homes and businesses came from the utility company and customers could not compare electricity providers. With electricity deregulation continuing to expand and electricity providers in the mix, residents and businesses should be sure to understand where their electricity comes from, how it’s delivered, and how the cost is divided.
The PUC’s mission is to protect customers, foster competition, and promote high-quality infrastructure. In addition to regulating the states electric utilities and implementing legislation, the PUC offers Texas residents assistance in resolving consumer complaints.  If you have a complaint with your electricity company you can go to the official PUC website and file an informal complaint.
Just Energy’s style of Contract Summaries doesn’t make it easy to parse out exact details, leaving blank spaces where rate and term length info should appear. On the third page, you’ll find densely typed Terms and Conditions that confusingly conflate Just Energy’s natural gas and electricity plans. It’s heavy on the legalese but light on the data that you’ll want to nail down before making a purchasing decision, like rate. We couldn’t get a clear price or explanation on what happens after commitment without enrolling in a plan.

Searching for a new McAllen electric supply rate might seem like an intimidating task to some energy users. However, electric choice is an advantage that isn't offered to most residents and business owners in the United States. McAllen residents have the opportunity to make their electricity supply shopping process much simpler by establishing their home's energy needs first.
According to the EIA, the average American household uses 897 kWh of energy per month. Knowing that number, and how your own home’s usage compares, provides insight into the amount of energy you use per device. Our Energy Estimator will show you why simple changes like programming your thermostat or turning off televisions and computers when not in use will help lower energy costs.
Of FirstEnergy’s two plans, “Residential Fixed Price” (July 2019) and “Residential Fixed Price” (July 2020), the longer term contract comes with a reduced rate, per usual. If you’re hesitant to enter into a lengthy commitment because you’re planning to move within the next year or two, it’s nice to know that FirstEnergy builds a moving loophole into its cancellation policy. If you’re changing addresses and FirstEnergy does not service your new neighborhood, it doesn’t levy a cancellation fee. Opting out for any other reason comes with a $50 fee, cheaper than any other flat-rate cancellation fee we’ve seen. In fact, it might still be cheaper to go with the longer contract if you aren’t sure when you’ll move, or whether you can take your FirstEnergy service with you.
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It’s worth noting that you can switch for free with no exit fee 42-49 days before the end of your contract. Under Ofgem’s standards of conduct, energy firms have to give you between 42 and 49 days’ notice of your tariff ending. You can use this time to decide whether to stick with them, or switch. If you decide to switch, you won’t be charged an exit fee.
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