The PUC’s mission is to protect customers, foster competition, and promote high-quality infrastructure. In addition to regulating the states electric utilities and implementing legislation, the PUC offers Texas residents assistance in resolving consumer complaints.  If you have a complaint with your electricity company you can go to the official PUC website and file an informal complaint.
You’ll also see a flat rate and a price per kWh rate for TDU or TDSP (which stand for Transmission and Distribution Utility or Transportation Distribution Service Provider). These are costs that your utility charges for delivering electricity and maintaining power lines. The costs are unique to your local utility and have nothing to do with your electricity provider.
Take your time to check out offers. You may receive offers from electricity suppliers through direct mail, telemarketing, advertising, and over the Internet. Read offers carefully and ask the supplier questions. You may have to commit to a fixed-term contract when you sign up with an electricity supplier. Therefore, be sure you like the terms of the offer. Questions to ask a supplier:

Most of Direct Energy’s plans allow you to earn Plenti points — you get 1,000 as soon as you sign up. That initial windfall is about as good as it gets. You keep accumulating rewards with every payment, but just one point for every dollar you spend on supply charges (what you pay to Direct Energy vs. your EDC — so about two-thirds of your total bill). A Plenti point equates to about one cent, so that 1,000 point bonus works out to $10 when you cash it in with a Plenti merchant (Rite Aid, Macy’s, etc.) You’d have to spend a further $1,000 in supply charges before making off with another $10.00 in Plenti points.
Aided by the fact that the Evergreen State doesn’t collect a corporate income tax, cheap power has attracted industries that tend to consume biblical amounts of electricity, from aircraft production to software development to aluminum refining. Major companies in these spaces that are either headquartered or maintain a significant presence in the state include Microsoft , Amazon.com , Expedia .com and Boeing.
Twenty-nine states have deregulated electricity, natural gas or both. That allows you to shop for the supply portion of your bill from alternative providers who may offer rates lower than the default supplier – usually a utility. Delivery services and billing will remain the responsibility of the local utility as they own the power lines and wires that keep the lights on.
There are a variety of different types of gas and electricity plan that are currently out there for prospective customers to consider. Some plans offer fixed rate deals , these allow you to be sheltered from price rises over an agreed period of time. Other plans allow you to manage your entire account online, making it easier and more efficient for you to handle your energy supply.
×