Electric utilities are responsible for the distribution, or delivery, of electricity to the customers who live in their service area. The electric utilities also employ the lineman that restore your power after a major weather event and repair the downed power lines and damaged poles. Every month you will see a delivery charge on your electricity bill. This is for the transmission and distribution of electricity to your home or business. The amount charged for the delivery of electricity is still regulated by your state’s public utility commission. These delivery rates are subject to change at least twice a year and they pay for the maintenance and operation of the poles and wires that serve your residence or business.
According to a 2016 J.D. Power national report, switching from the utility company to an REP is not as attractive as it once was. Deregulated markets aim to drive down costs and encourage innovation but has really only succeeded in the second — the price gap between utility rates and retail rates has actually been closing. But deregulation has been successful in championing green energy and improving customer service. This improvement shows up in some impressively high J.D. Power ratings.
Of FirstEnergy’s two plans, “Residential Fixed Price” (July 2019) and “Residential Fixed Price” (July 2020), the longer term contract comes with a reduced rate, per usual. If you’re hesitant to enter into a lengthy commitment because you’re planning to move within the next year or two, it’s nice to know that FirstEnergy builds a moving loophole into its cancellation policy. If you’re changing addresses and FirstEnergy does not service your new neighborhood, it doesn’t levy a cancellation fee. Opting out for any other reason comes with a $50 fee, cheaper than any other flat-rate cancellation fee we’ve seen. In fact, it might still be cheaper to go with the longer contract if you aren’t sure when you’ll move, or whether you can take your FirstEnergy service with you.
Electricity providers are companies that purchase wholesale electricity from electricity generators and sell it at a retail level to the general public. They are also responsible for having that electricity delivered to the appropriate local utility company that serves their customers. State’s label electricity providers with different names such as, REPs (Retail Electric Providers), CRES (Competitive Retail Electric Service providers), or licensed electric suppliers, to name a few.
It’s worth noting that you can switch for free with no exit fee 42-49 days before the end of your contract. Under Ofgem’s standards of conduct, energy firms have to give you between 42 and 49 days’ notice of your tariff ending. You can use this time to decide whether to stick with them, or switch. If you decide to switch, you won’t be charged an exit fee.