Utility companies are responsible for transmission and delivery of electricity even in energy deregulated parts of Texas and should be contacted in the event of a power outage. Your retail energy supplier may provide you competitive electric rates or exceptional customer service, but they cannot repair power lines or restore your service. In the case of an emergency, contact:
Of FirstEnergy’s two plans, “Residential Fixed Price” (July 2019) and “Residential Fixed Price” (July 2020), the longer term contract comes with a reduced rate, per usual. If you’re hesitant to enter into a lengthy commitment because you’re planning to move within the next year or two, it’s nice to know that FirstEnergy builds a moving loophole into its cancellation policy. If you’re changing addresses and FirstEnergy does not service your new neighborhood, it doesn’t levy a cancellation fee. Opting out for any other reason comes with a $50 fee, cheaper than any other flat-rate cancellation fee we’ve seen. In fact, it might still be cheaper to go with the longer contract if you aren’t sure when you’ll move, or whether you can take your FirstEnergy service with you.
As you shop, you’ll see the rates advertised in terms of kilowatts per hour (kWh) — the energy used to power 1,000 watts for one hour. According to the U.S. Energy Information Administration, the average price per kWh for electricity in Pennsylvania is 14.52 cents, while the Public Utility Commission's “price to compare” currently hovers around 8.0 cents. Clearly, there’s a lot of price variety out there. And, given the hundreds of providers doing business in Pennsylvania, exploring electricity options can be pretty toilsome.